Privacy policy

This privacy policy explains how Kodygas Limited (“we”, “us”) handles personal information when you use https://kodygas.com or contact us about our heating and gas services.

Who we are

Kodygas Limited, 93 Wickersley Rd, Rotherham S60 3PU. Email: info@kodygas.co.uk. Phone: 07932 552087.

What we collect

• Contact details you submit (name, email, phone, message, service interest, whether it is an emergency).
• Technical data such as approximate location derived from IP (via analytics) and basic usage stats.
• Call and WhatsApp communications if you contact us that way.

How we use it

• To respond to enquiries and provide quotes or emergency attendance.
• To deliver and improve our website (including analytics).
• To meet legal obligations (for example Gas Safe / safety records related to jobs).

Legal basis

We process enquiry data because it is necessary to take steps at your request before a contract, or for our legitimate interests in running a local trade business. Analytics is based on legitimate interests in understanding site performance; you can use browser controls to limit tracking.

Sharing

We use service providers to operate the site and contact form (for example email delivery, hosting, and Google Analytics). They only process data on our instructions. We do not sell your personal information.

Retention

Enquiry emails and job records are kept as long as needed for customer service, warranty support and legal requirements, then deleted or anonymised where appropriate.

Your rights

Under UK GDPR you may request access, correction, deletion, restriction or objection in certain cases. Contact info@kodygas.co.uk. You can also complain to the ICO (ico.org.uk).

Updates

We may update this policy from time to time. The latest version will always be on this page.

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